Straight answers, before you ask.

Straight answers about how B-Jay System works: choosing a division, pricing, delivery and ownership, support and repairs, and training.

How to pick a division, how pricing works, who owns what we deliver, and what the Academy actually teaches.

Choosing a division

Five divisions. How do I know which one I need?

Start from what you need today. Something broken or a device to buy points to Care or Store. A project to build or a decision to check points to Studio or Advisory. New skills point to Academy. Still unsure? Message us one line and we'll route you.

What are the five divisions, briefly?

Care fixes devices and keeps systems running. Store sells phones, laptops, and business hardware. Studio builds software, web, cloud, data, and AI systems. Advisory checks security, AI readiness, and IT decisions before you spend. Academy teaches practical, job-focused tech skills.

What if my job spans more than one division?

That's normal, and it's the point of one company. A device bought from Store can be kept running by Care, and an Advisory review can lead into a Studio build. We coordinate the handoff so you deal with one accountable team, not several.

Can I just talk to a person instead of picking a division?

Yes. Message us on WhatsApp, call, or use the contact form and describe the situation. You don't have to get the label right first. Routing you is our job.

Scope and pricing

How much does it cost?

We quote after a short diagnosis (for repairs and support) or discovery (for builds and advisory), so the price reflects your actual scope. We don't publish placeholder prices, and we tell you when the cheaper path is the right one.

Why won't you give a price up front?

Because an honest number has to be based on the real work. Once we've looked at the device, system, or project, you get a written scope and price to approve before any chargeable work begins. No surprises on the invoice.

Do you charge to look at a problem?

For a repair you get a written diagnosis and a price to approve before chargeable work starts, and any diagnostic fee is confirmed up front. For software and advisory work we agree paid discovery so the plan that follows fits your real situation.

How do I get a quote?

Tell us what you need on WhatsApp, by phone, by email, or through the contact form. We'll ask a few questions, diagnose or scope it, and come back with a written quote you approve before we start.

Delivery and ownership

Who owns the work you deliver?

You do. Your code, data, devices, and accounts are yours. We build to hand over, document what we do, and never lock you in.

Do you work with clients outside Lagos?

Yes. Hardware repair runs from our Idimu, Lagos workshop, while most software, advisory, and training work is delivered remotely, with hours that overlap the UK and US East Coast. Tell us where you are and we'll say which route is faster.

How does a software project run day to day?

We agree a written scope, work in steps you can see and approve as we go, then hand over the finished result with documentation so your team can own and run it.

What happens after a project is delivered?

You own it fully. If you'd like it kept running, B-Jay Care can support and monitor it under a plan scoped to your size. That's your choice, not a lock-in.

Support, repairs, and Store

Can you support our business ongoing, not just one repair?

Yes. Beyond one-off repairs, Care offers support retainers and managed monitoring, so issues are handled continuously rather than only when something breaks. We scope the plan to your size.

Where do you repair devices?

Repairs and upgrades happen in our Idimu, Lagos workshop, and we resolve many issues remotely too. Either way, you get a written diagnosis and a price to approve before any chargeable work.

Can I buy devices from you?

Yes. B-Jay Store supplies phones, laptops, and business hardware. It's enquiry-led rather than an online shop: tell us what you or your team need and we'll advise and quote what actually fits. If the cheaper machine does the job, we'll say so.

Do you equip whole teams, not just individuals?

Yes. Store handles device supply for teams and businesses, and Care can keep that hardware running afterwards, so the same company stands behind what you buy.

Academy

Who is the Academy for?

Learners who want practical, job-focused tech skills, and teams that need training scoped to what they actually do. Courses are taught by people who do the work all week, not just teach it.

What does the training cover?

Practical technology skills that lead into real work, with hands-on capstones. For the current subjects and syllabus, ask us and we'll send what's running now.

Can you train my team specifically?

Yes. Tell us your team's level and goals and we'll plan training around them, rather than handing you a fixed off-the-shelf course.

Still have a question?

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